Effective Date: 1st July, 2026
Company: Probashi Bike
Service Area: Sylhet Division, Bangladesh
At Probashi Bike, we aim to provide a transparent and customer-friendly rental experience. This Refund Policy explains how booking cancellations and refunds are handled for motorcycle rental services.
1. Booking Cancellation And Refund Eligibility
Customers may cancel their confirmed booking before the scheduled booking date. Refund eligibility will depend on the cancellation timeline stated below:
| Cancellation Time | Refund Amount |
|---|---|
| 30 days or more before the booking date | 100% refundable |
| 15-29 days before the booking date | 50% refundable |
| 7-14 days before the booking date | 20% refundable |
| Less than 7 days before the booking date | No refund |
2. Refund Processing
Approved refunds will be processed within the designated working days after the cancellation request is reviewed and approved by Probashi Bike.
3. Non-Refundable Cases
No refund will be applicable if the cancellation request is made less than 7 days before the booking date.
4. How To Request A Cancellation
To cancel a booking, customers must contact Probashi Bike through the official booking or support channel and provide the necessary booking information for verification.
5. Important Note
Refunds are subject to successful booking verification and confirmation of the cancellation timeline. Probashi Bike reserves the right to review each refund request according to the official booking record.
Contact For Refund Support
Probashi Bike
Service Area: Sylhet Division
Booking & Information: 01765-045755
Website: https://probashibike.com/
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