Effective Date: 1st July, 2026
Company: Probashi Bike
Service Area: Sylhet Division, Bangladesh

At Probashi Bike, we aim to provide a transparent and customer-friendly rental experience. This Refund Policy explains how booking cancellations and refunds are handled for motorcycle rental services.

1. Booking Cancellation And Refund Eligibility

Customers may cancel their confirmed booking before the scheduled booking date. Refund eligibility will depend on the cancellation timeline stated below:

Cancellation TimeRefund Amount
30 days or more before the booking date100% refundable
15-29 days before the booking date50% refundable
7-14 days before the booking date20% refundable
Less than 7 days before the booking dateNo refund

2. Refund Processing

Approved refunds will be processed within the designated working days after the cancellation request is reviewed and approved by Probashi Bike.

3. Non-Refundable Cases

No refund will be applicable if the cancellation request is made less than 7 days before the booking date.

4. How To Request A Cancellation

To cancel a booking, customers must contact Probashi Bike through the official booking or support channel and provide the necessary booking information for verification.

5. Important Note

Refunds are subject to successful booking verification and confirmation of the cancellation timeline. Probashi Bike reserves the right to review each refund request according to the official booking record.

Contact For Refund Support
Probashi Bike
Service Area: Sylhet Division
Booking & Information: 01765-045755
Website: https://probashibike.com/